What if Zoom isn’t receiving an audio signal?

Troubleshooting
Written By Michael Cuppett
 

Summary

Zoom will only receive an audio signal from VMix with certain settings.

Suggestions

Step 1: Double-check that VMix is sending an external feed.

Step 2: Make sure the Zoom audio input is set to “CABLE audio”.

Step 3: Double-check that VMix is receiving an audio signal and it is appropriately set.

Step 4: Double-check that the “audio” button on the source is toggled on.

Michael Cuppett

Michael is a Minister of Word and Sacrament in the Presbyterian Church (U.S.A.) and the installed pastor of First Presbyterian Church of Newton. He holds Master of Divinity (M.Div.) and Master of Arts in Christian Education and Formation (M.A.C.E.F.) degrees from Princeton Theological Seminary.

Previous

Using the AViPAS AV-1362 Camera
Next

What if Zoom isn’t receiving the video feed?