What if Zoom isn’t receiving the video feed?

Troubleshooting
Written By Michael Cuppett
 

Summary

Zoom can only receive an external feed from VMix with certain settings.

Suggestions

Step 1: Double-check that VMix is sending an external feed.

Step 2: Make sure the Zoom camera input is set to “VMix”.

Step 3: Double-check that the camera is powered on and the mode dial is set to video.

Step 4: Double-check that all camera connections are wired properly.

Michael Cuppett

Michael is a Minister of Word and Sacrament in the Presbyterian Church (U.S.A.) and the installed pastor of First Presbyterian Church of Newton. He holds Master of Divinity (M.Div.) and Master of Arts in Christian Education and Formation (M.A.C.E.F.) degrees from Princeton Theological Seminary.

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